Privacy Policy

alibab66 ("we", "us", "our", "the Platform") operates the online casino and sports betting platform accessible at alibab66.cam. We are committed to safeguarding the privacy and personal data of all individuals who interact with our platform, including registered players, prospective users, and visitors to the Website.

This Privacy Policy ("Policy") sets out in full how alibab66 collects, uses, stores, discloses, and protects personal data in connection with the provision of our services. It applies to all personal data processed by alibab66, regardless of the device or access channel through which the Website is used.

By registering an account on alibab66 or by continuing to use the Website, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you should not access or use our services.

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that identifies or is capable of identifying a living individual, whether directly or indirectly — including but not limited to name, identification number, contact details, financial data, IP address, and device identifiers.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, erasure, or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing personal data. alibab66 is the Data Controller in respect of all personal data collected through the Website.
• "Data Processor" means an entity that processes personal data on behalf of the Data Controller pursuant to a data processing agreement.
• "Consent" means a freely given, specific, informed, and unambiguous indication of the data subject's agreement to the processing of their personal data.
• "Cookies" means small text files placed on a user's device by a website for the purposes of session management, preference retention, or analytics.
• "KYC Data" means personal data collected as part of the Know Your Customer identity verification process, including copies of government-issued identification documents and proof of address.

alibab66 acts as the Data Controller in respect of all personal data collected through the Website and its associated services. As Data Controller, alibab66 is responsible for determining the purposes for which your personal data is processed and for ensuring that such processing is carried out lawfully, fairly, and transparently.

Certain processing activities may be carried out by Data Processors on behalf of alibab66 — for example, payment processing providers, identity verification service providers, and cloud infrastructure operators. All Data Processors engaged by alibab66 are bound by contractual data processing agreements that require them to process personal data only in accordance with alibab66's documented instructions and applicable data protection laws.

For contact details relating to data protection enquiries, please refer to Section 17 of this Policy.

alibab66 collects the following categories of personal data in connection with the provision of its services:

alibab66 does not collect sensitive personal data categories (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless such data is directly relevant to a regulatory obligation — for example, information about problem gambling history provided voluntarily in connection with a responsible gambling request.

alibab66 collects personal data through the following channels:

• Direct submission: Data provided by you when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions;
• Automated technical collection: Data collected automatically when you access and interact with the Website, including via cookies, server logs, and browser fingerprinting for security and fraud prevention purposes;
• Third-party sources: Data received from payment processors (e.g., when processing a Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX transaction), identity verification providers, and fraud prevention services — used solely to supplement and verify information you have provided directly;
• Publicly available sources: In limited circumstances, alibab66 may cross-reference publicly available data to verify identity details or assess risk as part of our AML compliance obligations.

alibab66 processes your personal data for the following purposes:

• Account management: To create and maintain your player account, authenticate your identity on login, and manage account preferences;
• Service delivery: To provide access to casino games, sports betting markets, live casino tables, and all other features of the alibab66 platform;
• Payment processing: To facilitate deposits and withdrawals through your selected Malaysian payment methods in MYR, and to process refunds where applicable;
• Regulatory compliance: To fulfil Know Your Customer (KYC), Anti-Money Laundering (AML), and Counter-Terrorist Financing (CTF) obligations under our gaming licence;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent, abusive, or illegal activity on the platform;
• Responsible gambling: To monitor betting and gaming behaviour for signs of problem gambling, to action self-exclusion and limit requests, and to enforce age verification;
• Customer support: To respond to queries, complaints, and support requests submitted via live chat, email, or other channels;
• Platform improvement: To analyse usage patterns in aggregate (anonymised where possible) to improve the performance, reliability, and user experience of the platform;
• Marketing communications: Where you have provided explicit consent, to send you promotional emails, SMS notifications, or in-platform messages about bonuses, promotions, and new features;
• Legal proceedings: To establish, exercise, or defend legal claims in the event of disputes.

alibab66 processes personal data on the following legal bases, depending on the category of data and the specific processing purpose:

• Contractual necessity: Processing required to perform the contract between alibab66 and you — including account management, game access, payment processing, and customer support;
• Legal obligation: Processing required to comply with applicable laws and regulatory obligations, including KYC, AML, CTF, and responsible gambling requirements under alibab66's gaming licence;
• Legitimate interests: Processing carried out in the legitimate interests of alibab66 or third parties, where such interests are not overridden by your fundamental rights — including fraud prevention, security monitoring, and platform performance analysis;
• Consent: Processing based on your explicit, freely given consent — principally in respect of marketing communications. You may withdraw consent to marketing at any time by contacting support or using the unsubscribe option in any marketing email.

alibab66 does not sell, rent, or trade your personal data to any third party. We may, however, disclose your personal data to the following categories of recipient where necessary and proportionate:

• Payment service providers: Payment gateways and e-wallet operators (including those processing Touch 'n Go eWallet, Boost, GrabPay, DuitNow, Maybank, CIMB, Public Bank, and FPX transactions) require certain data elements to process your transactions securely;
• Identity verification providers: Third-party KYC and age verification service providers who process your identity documents under a data processing agreement with alibab66;
• Fraud prevention and AML services: Third-party providers who assist alibab66 in detecting and preventing fraudulent transactions and money laundering activity;
• Cloud infrastructure and technology providers: Hosting and infrastructure service providers who process data on our behalf subject to binding contractual data security requirements;
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or gaming licence obligation — including disclosures to financial intelligence units in connection with AML obligations;
• Professional advisers: Legal counsel, auditors, and other professional advisers where disclosure is necessary in connection with legal proceedings or regulatory enquiries;
• Business successors: In the event of a merger, acquisition, or sale of all or part of alibab66's business, your personal data may be transferred to the relevant successor entity as part of that transaction, subject to equivalent privacy protections.

alibab66 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised using industry-standard methods. Where data must be retained beyond these periods due to an ongoing legal dispute or regulatory investigation, alibab66 will inform the affected data subject where possible.

alibab66 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, disclosure, or alteration. These measures include:

• 256-bit SSL/TLS encryption across all Website pages and API communications;
• Encryption at rest for sensitive data categories including KYC documents and financial records;
• Access controls based on the principle of least privilege — staff members access only the personal data categories necessary for their specific role;
• Multi-factor authentication on all internal systems that process personal data;
• Regular penetration testing and security audits conducted by independent third-party security professionals;
• Intrusion detection and monitoring systems operating continuously across the platform infrastructure;
• Incident response procedures designed to identify, contain, and mitigate data breaches rapidly, with regulatory notification timelines adhered to.

While alibab66 takes all reasonable precautions to protect your personal data, no digital transmission or storage system is entirely impenetrable. You are responsible for maintaining the confidentiality of your account credentials and for ensuring the security of your own devices and internet connection.

alibab66 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and collect aggregate analytics data. The following categories of cookie are used:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without preventing platform access;
• Performance & Analytics Cookies: Used to collect anonymised data about how visitors use the Website — including pages visited, session duration, and error events. This data is used to improve platform performance and user experience;
• Functional Cookies: Used to remember your preferences, such as language settings, and to provide enhanced features;
• Security Cookies: Used for fraud detection and security monitoring purposes, including device fingerprinting to detect suspicious login attempts.

alibab66 does not use third-party advertising cookies or tracking pixels for the purposes of retargeting or cross-site tracking.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent normal platform functionality. Full details of the cookies in use are available on request by contacting our support team.

As a data subject, you have the following rights in relation to your personal data held by alibab66. Requests may be submitted by contacting our Data Protection contact at the details in Section 17. We aim to acknowledge all requests within 5 business days and to provide a substantive response within 30 calendar days.

alibab66 strictly prohibits the use of its platform by persons under the age of 21 years. The Website and its services are intended solely for adults aged 21 and above. alibab66 does not knowingly collect personal data from individuals under the age of 21.

If alibab66 becomes aware that personal data has been collected from an individual who is under 21 years of age, we will take immediate steps to close the relevant account, delete the associated personal data, and — where applicable — refund any deposited funds after conducting the required verification steps.

If you believe that a minor has registered an account or accessed the platform in breach of this Policy, please contact our support team immediately using the details in Section 17. Parents and guardians are encouraged to install parental control software on shared devices to prevent access to gambling websites.

alibab66 operates as an international online gaming platform. Your personal data may be transferred to, stored in, and processed in countries outside of Malaysia — including countries in which alibab66's infrastructure providers, KYC service providers, or payment processors are based.

Where personal data is transferred internationally, alibab66 ensures that adequate safeguards are in place to protect the data in transit and at the destination. These safeguards include contractual data transfer agreements that impose equivalent data protection obligations on the receiving party, and — where applicable — reliance on recognised adequacy determinations or standard contractual clauses.

If you would like further information about the specific safeguards applied to any international transfer of your personal data, please contact us at the details provided in Section 17.

The alibab66 Website does not contain links to third-party websites for commercial or advertising purposes. In the limited instances where references to third-party services (such as payment providers or responsible gambling organisations) appear in our documentation, those references are informational only.

alibab66 is not responsible for the privacy practices, data processing activities, or content of any third-party service. If you visit a third-party website via a link encountered elsewhere, we encourage you to review that site's privacy policy before providing any personal information.

alibab66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our processing activities, or industry best practice. The date of the most recent revision is always displayed prominently at the top of this page.

Where amendments are material — meaning they significantly change the nature of our processing activities or your data rights — alibab66 will notify registered users by posting a notice on the Website or by sending an email to the address associated with your account prior to the changes taking effect.

Continued use of the Website following the publication of any amended Privacy Policy constitutes acceptance of the revised Policy. If you do not agree to an amended Policy, you should cease use of the Website and may request voluntary account closure in accordance with the Terms & Conditions.

If you wish to exercise any of your data rights, have questions or concerns about this Privacy Policy, or wish to raise a data protection complaint, please contact alibab66 using the following details:

We will acknowledge all data rights requests within 5 business days of receipt and will provide a substantive written response within 30 calendar days. For complex requests, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

For general enquiries about your account, payments, or platform features, please visit our FAQ page or contact support directly via live chat. For questions about our Terms & Conditions, please refer to the Terms & Conditions page. For responsible gambling support, please visit our Responsible Gambling page.